Analytics
Overview
Insights for a premium subscriber experience
Get the necessary insights to implement actionable measures for an exceptional premium subscriber experience. We offer predefined KPIs tailored to specific use cases and dashboards. These can be customized to align with your data formats and specific requirements as necessary.
We seamlessly import third-party Network Probe data, Radio Cell Trace data, and OSS KPIs data into our Kafka cluster. This data is then stored and correlated in our Analytics Database, utilizing smart data modeling techniques for rapid retrieval of any KPI and dimension. Our system ensures consistent KPI aggregations, by using a bottom-up per subscriber approach when drilling down into data.
Machine Learning techniques such as CART, k-means clustering and anomaly detection are employed to extract profound insights and automatically identify areas for network and service optimizations.
Your Benefits
Minimal setup effort
Pre-defined dashboards are available which can be easily adapted to your needs
Tailor-made customization
Relevant KPIs per use case can be implemented by our experts
Vendor-independent
Can work with any 3rd party Network Probe vendor
More precise
Drill down to individual subscribers for every KPI possible
Deep insights by machine learning
Experience using Machine Learning on KPIs for automatic and deeper insights
VoIP - Quality of Experience (QoE) dashboard
VoIP - Customer care dashboard
VoIP – Speech quality dashboard
Pre-defined
dashboards for VoIP
VoIP - QoE dashboard
Insights about perceived network experience (QoE trend, distribution, contributing factor to low QoE) combined with the possibility to extract subscribers with worst QoE
VoIP - Customer care dashboard
Overview about all call attempts, speech quality KPI and highlighting errors per subscriber. Possibility to drill down on message flow and protocol level using Call Tracer tool
VoIP – Speech quality dashboard
Insights on the speech quality (e.g. MOS, speech mutes, packet loss and jitter) including further details on most impacted subscribers
Gain valuable insights into subscriber experience with our analytics solution.